
AI order desk for a food wholesaler
The problem
60% of orders came by phone, and the invoices staff took were a fraction of what the owner sold on the same call: no alternatives offered when an item ran out, and no new items suggested.
What we built
- A WhatsApp assistant that reads a whole order sent in one message, in the customer's own dialect
- Out-of-stock items get a same-kind alternative, and the order keeps going
- New items and weekly offers suggested on every order
- Orders land in a dashboard for the sales team to confirm
- Next: an AI phone agent with a natural Jordanian voice on a cloud number


